Last updated: April 27, 2025
Privacy Policy
Flourishing World Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use LIMINI (“the Platform”).
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: privacy@flourishingworld.com
1. Who We Are
Flourishing World Ltd is a company registered in England and Wales (Company No: 14794272) with a registered office at Science Park Square, Falmer, Brighton, East Sussex, England, BN1 9SB.
We operate LIMINI, a SaaS platform that provides AI-assisted compliance and sustainability tools for enterprises.
2. What Data We Collect
- Identity Data
- Name, username, company name, job title
- Contact Data
- Email address, phone number, billing address
- Technical Data
- IP address, device type, browser type, time zone, usage logs
- Profile Data
- User preferences, account settings, feedback responses
- Communication Data
- Messages sent via support, chat, or feedback forms
- Uploaded Content
- Documents, files, and materials uploaded to the Platform
- Compliance Data
- Metadata relating to legislative queries, compliance searches, audit trails
3. How We Collect Your Data
We collect data through:
- Direct Interactions: Filling out forms, creating an account, contacting support.
- Automated Technologies: Cookies, server logs, and analytics tools.
- Third Parties: Authentication providers (e.g., Google sign-in if enabled), payment processors.
4. How We Use Your Data
We use your data to:
- Provide, operate, and maintain LIMINI
- Personalise your user experience
- Communicate with you about updates, services, and offers
- Ensure compliance with legal obligations
- Improve our Platform based on usage analytics and feedback
- Detect, prevent, and address technical issues or security incidents
We will only use your personal data where we have a lawful basis to do so, typically under:
- Performance of a contract (providing services to you)
- Legitimate interests (improving our platform, ensuring security)
- Legal obligations (regulatory compliance)
- Consent (for optional marketing communications)
5. How We Share Your Data
- Cloud Infrastructure Providers
- Hosting and storage (e.g., Amazon AWS, Bubble.io)
- AI Processing Providers
- Document analysis (e.g., OpenAI, OpenRouter)
- Vector Database Providers
- Data indexing (e.g., Pinecone)
- Analytics Providers
- Usage insights (e.g., Google Analytics, Firecrawl)
- Payment Processors
- Transaction management (e.g., Stripe)
- Legal and Compliance Advisors
- Regulatory advice and audits
All vendors are required to adhere to strict data protection obligations.
6. International Data Transfers
Some of our service providers operate outside the UK and EEA.
Whenever we transfer your personal data internationally, we ensure it is protected by:
- Adequacy decisions (where applicable)
- Standard Contractual Clauses (SCCs) approved by the UK ICO and EU Commission
- Additional technical and organisational safeguards
7. Data Security
We apply appropriate security measures to protect your data, including:
- End-to-end encryption (for data in transit and at rest)
- Role-based access controls
- Regular penetration testing
- Secure development lifecycle practices
Despite these efforts, no system can guarantee absolute security. We encourage you to protect your password and access credentials.
8. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including:
- Active account usage
- Compliance with legal, accounting, or reporting requirements
- Internal analytics and historical record-keeping
When data is no longer needed, it is securely deleted or anonymised.
9. Your Legal Rights
Under UK GDPR and EU GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
You can exercise your rights by contacting privacy@flourishingworld.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local supervisory authority.
10. Cookies
We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or Platform notification.
Questions can be directed to: legal@flourishingworld.com
